On January 27, 2012, Keller Grover as lead counsel filed a class action complaint against StubHub, Inc. alleging that StubHub violated California’s Invasion of Privacy Act by recording telephone conversations between consumers and a StubHub customer service line without first providing notice to consumers of such practice and without obtaining consumer consent. The Invasion of Privacy Act protects the privacy rights of Californians by generally prohibiting the monitoring or recording of telephone conversations without first obtaining the consent of all parties to the conversation. In July of 2015, Keller Grover as lead counsel, settled a class action lawsuit against Stubhub, where StubHub was required to pay Class Members $425 per violation with a cap of $4,259.
Payless Text Message Spam Case
Keller Grover was co-counsel in this nationwide class action lawsuit filed on or about October 29, 2009 against Payless Shoesource, Inc., Collective Brands, Inc., and Voice-Mail Broadcasting Corporation d/b/a Voice and Mobile Broadcast Corporation a/k/a VMBC, (“Payless”) alleging that Payless violated the Telephone Consumer Protection Act (“TCPA”), 47 USC В§227 for sending text messages to cell phones without prior express consent. On March of 2012, the parties settled the class action for an estimated value of $6 million.
Hyundai Motor America
On November 14, 2011, Keller Grover filed a class action complaint against Hyundai Motor America alleging that Hyundai violated California’s Invasion of Privacy Act by recording telephone conversations between consumers and Hyundai’s Consumer Affairs department without providing notice to consumers of such practice and without obtaining consumer consent.
The Invasion of Privacy Act protects the privacy rights of Californians by generally prohibiting the monitoring or recording of telephone conversations without first obtaining the consent of all parties to the conversation.
On November 20, 2015, the class action settled for $1,350,000.
Healthnet – IBM
On April 5, 2011, Keller Grover filed a class action complaint against Health Net and IBM over their alleged loss of several server hard drives containing personal and medical information associated with approximately 1.9 million current and former Health Net insurance subscribers, including an estimated 845,000 California residents.
The lost personal and medical information is believed to be highly sensitive and includes subscribers’ names, addresses, health information, social security information, and financial information, potentially putting subscribers at risk of identity theft and other forms of injury.
The loss of the server drives was reported to Health Net by its data center operator, IBM, on January 21, 2011. Health Net then took nearly two months before it informed its subscribers and the public of the loss in a press release issued on March 14, 2011. Health Net also began sending letters to affected individuals on that same day.
In July 2014, the parties settled the class action that provided certain plaintiffs with reimbursements for identity theft losses, required Health Net to offer credit monitoring to all 2 million affected by the breach as well as insurance coverage. Further the settlement required Health Net to make changes to improve its physical and information security practices.
Stanford Medical Information Disclosure Case
In March of 2014, Keller Grover as co-counsel settled a class action complaint against Stanford Hospital and Clinics and two other companies alleging the improper disclosure of medical and psychiatric information on the internet. The Settlement was the largest for a breach of medical confidential data case at the time. The settlement provided for $4.1 million on behalf of approximately 20,000 Stanford emergency room patients whose medical information was publicly posted on a website called Student of Fortune for a period of nearly one year.